Last Updated: January 2026
At Santej Foods (www.santejfoods.com), your privacy is extremely important to us. This Privacy Policy document describes how we collect, use, protect, and disclose information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
a) Personal Information
When you place an order, register on our website, subscribe to our newsletter, or contact us, we may collect the following personal information:
- Full Name
- Mobile Number
- Email Address
- Billing and Shipping Address
- Order and purchase history
- Payment-related information (processed securely via third-party gateways)
b) Non-Personal Information
We may also collect non-identifiable information automatically when you browse our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring URLs
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your food orders
- To communicate order confirmations, shipping updates, and invoices
- To respond to customer support queries
- To improve website functionality and user experience
- To send promotional emails, offers, or updates (only if you opt-in)
- To comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Santejfoods.com uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Maintain shopping cart functionality
- Analyze website traffic and performance
You may choose to disable cookies through your browser settings. However, some features of the website may not function properly.
4. Payment Security
All payments on Santejfoods.com are processed through secure, PCI-DSS compliant third-party payment gateways. We do not store or process your debit/credit card details, UPI credentials, or net banking information on our servers.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share limited information with:
- Delivery partners for order fulfillment
- Payment gateway providers for transaction processing
- Service providers assisting in website operations
- Government or legal authorities when required by law
6. Data Protection and Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security.
7. User Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or updates to your information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any information.
9. Children’s Information
Santejfoods.com does not knowingly collect personal information from children under the age of 18. If you believe that your child has provided personal information on our website, please contact us immediately.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage users to review this policy periodically.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Santej Foods
Mobile: +91 9251041514
Email: contact@santejfoods.com